Kapil Tandon

Visionary Leadership

Leadership is the capacity to translate vision into reality.

~ Warren G. Bennis

Business practices are centuries old – when there were small businesses with local customer groups and there was not much socio-economic pressure. With rapid industrialization in developing and developed countries, business over the years has become large/larger in size and complex in nature and character. 

A modern business enterprise is multi-product and multi-location (and multi-national) and serving to a wide variety of customers across the globe. Businesses and the business environment have been changing at a fast speed – both the changes and the speed of change being very important. As such, the impact of the socio-economic state and structure of the region (and the rest of the world) has become critical in business.

Objectives of A Modern Visionary Organization

  • Serving customers more effectively and efficiently as compared to the competition (customer-centric approach).
  • Keeping products and services appropriate to changing times and conforming to customers’ needs and wants.
  • Running a business with a sense of earnestness and competition.
  • Keeping the organization worthy to work for and to be associated with. Making your enterprise a great place to work.
  • Earning profits and generating wealth through value addition and surplus generation.
  • Adhering to ethical business practices, good corporate governance, and Corporate Social Responsibility norms.
  • Earning respect from the people and the community

The above contextual shift in the management of businesses has necessitated the requirement of a newer breed of business managers and organizational leaders who can think globally and compete strategically. Such organizational leaders and executives with their proven competence can certainly drive performance across domains, industries, and borders. 

A modern business leader or corporate manager as described above must carry a compelling vision of the future of the organization and must be able to inspire, motivate, and engage others to join him in holding this vision together. Such a visionary leader will be able to energise other members of his team in sharing the vision and working in collaboration with all others to turn that vision into reality. 

Great Leaders must have two things: a vision of the world that does not yet exist and the ability to communicate that vision clearly.

~Simon Sinek

A Visionary Manager as profiled above will further be able to formulate powerful strategies to outshine in today’s dynamic and volatile markets, respond appropriately to changing socio-economic trends and disruptive innovation practices prevalent in the industry, manage and coordinate various distributed assets, processes, partners, and collaborators, and most importantly manage all strategic alliances, outsourcing contracts, forward and backward integrative linkages with third parties. 

Good business leaders create a vision, articulate the vision, passionately own the vision and relentlessly drive it to completion.

~Jack Welch

Important attributes & traits of visionary leaders:

  • They exhibit a balanced expression of spiritual, mental, emotional, and physical dimensions. They solve day to day problems with a broader vision of the organization always at top of their mind.
  • They have a demonstrated ability to lead the team; make the best use of team synergy and cohesiveness.
  • They are effective communicators and possess the art of listening. Good senior executives generally listen much more than what they speak.
  • They possess excellent conceptual, human, negotiation, and persuasion skills.
  • They demonstrate their knowledge and experience during business interactions and meetings.
  • They possess the ability to organize themselves, the department, and the enterprise.
  • They practice effective time management and are clear about the urgent–important syndrome. They are punctual and love others being punctual.
  • They are confident in their ability, experience, and decisions. They always care for their priorities and never procrastinate.
  • They create an atmosphere of reliability and trust.
  • They are masters in effective delegation.
  • They love and respect their subordinates and team members. 
  • They possess the necessary self-confidence meaning that nothing comes as a surprise to them. 
  • They make valuable decisions and can substantiate how they were made that way.
  • They possess excellent core values and a clear vision. 
  • They engage in empowering relationships.
  • They practice creativity and innovation.
  • Their perspective is broad, and they possess the ability to deal with a global network of human beings – in other words dealing with a multi-disciplinary, multi-dimensional and cross-cultural workforce with a diversity of thoughts.
  • They demonstrate effectiveness and efficiency in their action, brevity in expression, curtsey in behaviour, firmness in decisions, and tact in handling delicate and sensitive situations.

“Leaders think and talk about the solutions. Followers think and talk about the problems.”

~Brian Tracy.

Visionary Leadership Read More »

Working Capital Management is crucial for your business #GreatMinds

Working Capital (WC) refers to the cash a business requires for meeting its day-to-day operational expenses like financing the conversion of raw materials into finished goods, salaries, wages, payment of bills, and others. WC is a must for every business. A business cannot survive and run without adequate working capital. WC is the lifeblood of every business organization. Business firms cannot make progress without adequate working capital. Inadequacy of WC will mean a shortage of raw materials and other inputs necessary for production, whereas excess working capital extra cost in terms of interest and other charges to the lending bank. It is therefore imperative for every entrepreneur and/or CEO to undertake effective WC management in his/her organization.

Here’s a quote that explains this well:

WHAT DO YOU THINK?

Let me know in the comments section.

In this ongoing series #GreatMinds on my blog, I am shining a spotlight on the important ideas that some very successful people keep talking about in their public life.

Working Capital Management is crucial for your business #GreatMinds Read More »

Zero focus, Zero Success #GreatMinds

Without concentration and focus – you cannot even think clearly and meaningfully. Proper focus enables you to be more productive and helps you achieve success much quicker. The right focus ensures that you achieve your goals quickly. When you are 100% focused, it also gives you a better sense of direction and you make better choices. Here are a few suggestions to increase your concentration and focus: be effective at work by keeping your priorities always updated; doing one thing at a time; leading a simple de-cluttered life; doing an audit of your past – both good and bad actions; and most importantly – doing what you love.

Here’s what Robert J Shiller, an American economist, academic, and best-selling author, has to say:

WHAT DO YOU THINK?

Let me know in the comments section.

In this ongoing series #GreatMinds on my blog, I am shining a spotlight on the important ideas that some very successful people keep talking about in their public life.

Zero focus, Zero Success #GreatMinds Read More »

Celebrating Doctors’ Day!

Happy Doctors’ Day!

The Indian Medical Association (IMA) celebrates 1st July as the National Doctors’ Day every year – as our dedication and gratitude to all the doctors and healthcare functionaries who have been serving the people by risking their lives. The COVID-19 pandemic has once again reminded us about the contributions and sacrifices made by doctors and healthcare workers around the globe.

On this special day, I approached many readers of my blog to express their feelings about the professional assistance and support, they have been receiving from their family doctors, health consultants, surgeons, and other persons from the larger health care fraternity. 

I am extremely glad to state here that the response has been overwhelming. People coming from different walks of life and age groups – young students, corporate executives, entrepreneurs, teachers, senior citizens, ailing patients, housewives, traders, and others – they all have unanimously applauded the role and function of doctors in keeping our society in good health.

I am individually inviting all the following contributors to join me in extending our deep sense of gratitude to all the doctors who go out of the way and at times put their own lives in jeopardy to save lives of our dear ones and to restore them back to normal health.

I am blessed and privileged to be a doctor’s wife. My husband is a medical specialist in the Indian Navy and I am really proud of it. Though sometimes it becomes very tough, as his job demands him to be on his toes always. However, I must say that despite his busy schedule, he manages to take out time for his family, especially our kids. I always try to support him as I realise that supporting him means indirectly helping those in need of medical help. My kids and I have never complained. Infact we are very proud of him and we love him! ~Aanchal Kacker

“I would like to mention Dr. Shailaja R Karve; Gynaecologist who took care of me during my pregnancies, Dr. Divya Khanna my dentist and Dr. Mahesh Maheshwari. I had a ligament tear 4 years ago and was advised surgery. I went for a second opinion to Dr. Maheshwari, Orthopaedic surgeon based at Navi Mumbai. He examined me and said that I didn’t need a surgery. I held his hands and thanked him, tears in my eyes. I believe that one must allow the body to heal on its own, if that doesn’t work then surgery can be the last resort. He wrote his prescription and showed me 3 exercises to do and asked me to see him in 10 days. I religiously followed that; going to office wearing a hinged knee cap and taking the support of a walking stick. I was fit and fine within a year. My gratitude to these heroes!” ~Laxmi Todiwan

“My mother is a nurse, so I have always heard from her about how doctors, nurses and other medical staff work selflessly whenever there is any difficult situation and one great example can be seen during this pandemic. I have always felt a great respect and admiration towards them.” ~ Sonali Khaire, Executive


“Medicines cure diseases, doctors cure people, also they have a big responsibility to bring smiles on the faces of suffering humanity, being someone’s hope and someone’s hero. I would like to express my deepest gratitude to all the doctors working on the frontline like warriors trying to protect us and our world✨” ~ Shruti Singh, Student

Born in a family full of doctors, I have always taken them for granted. But the world as it is now makes me realise how lucky & fortunate I am. My heart fills with immense gratitude for all health practitioners and workers. Through this pandemic, you all have not only taken care but have given the world a chance at living life. Thank you so very much! ~ Laili Dutta, HOD – SMC, Whistling Woods International

“Since I belong to a family of doctors and medical professionals, I have seen them working relentlessly and voluntarily without any self-imposed constraitnts. Salute to their will-power, persistence and spirit!” ~Aniket Joshi, Executive with Reliance Infrastructure

“This Doctor’s Day, the least we can do is to acknowledge our Braveheart Doctors. Doctors who have sacrificed their lives in the line of defense against the deadly Corona virus. While we all were learning new things, taking new courses, learning an instrument or a new language, a few people were risking their lives to save people like you and me. They are our real heroes: our doctors who stood on the frontline and saved millions of lives. So let’s take a moment out of our busy schedule and thank them with all our heart and appreciate their humongous contribution in this pandemic.” ~Mudit Wadhwa, Student

“Doctor is a very important word and has a deep meaning in our lives. They have always helped us whenever we needed them, even at odd hours. A word from them makes us feel that we are fine. I wish to express my gratitude to them and thank them from the core of my heart.” ~Shobha Mathur, Homemaker.


“There is possibly no better instance to commend the spirit of doctors than the ongoing pandemic. It’s admirable how doctors have no reluctance in putting themselves at risk to fight the deadly disease and save every single life they can.” ~Radhit Arora, Student

“Doctors, for me, are the human version of Gods. They have always been our saviours. This time during the pandemic they have sacrificed their own lives for people they don’t even know. They deserve all our love and respect.” ~ Tanya Gupta, Student

“I emanate my best wishes to all doctors, creating a new horizon in human history during this pandemic which has been a hard nut to crack. Their patience, preserverance and diligence has proven that they are the real heroes. Let us all salute them on National Doctors’ Day!” ~Neetu Kapoor, Author

“Only a doctor is endowed with the magical abilities to treat our lives, restore our health and be there for us when we have lost all hopes.” ~ Vandan Atha, Student

“Doctors are the flag bearer of hope, who hold our hands during the most difficult times. Their presence brings us not only hope but is also the beginning of cure! HAPPY DOCTORS’ DAY! ?” ~Milind and Deepa Dedhia, Entrepreneurs

“In my family, we have a simple saying that ‘A Doctor is God Personified’. In this online age where we have every medical info at our fingertips, we still prefer to keep our trust in Doctors. That’s the impact Doctors have on our lives. Today being Doctor’s day, I’d really like to thank all the doctors and healthcare professionals who have been battling this pandemic right since day 1. God Bless you all ?” ~Matts and Mayuri Fernandas, Consultants

“Doctors are a more permanent feature in my life than even friends or work. Hence, it becomes even more important for me to acknowledge the effort that goes into their work – one that we have seen time and again at display during the pandemic. I am thankful for the kind doctors I have come across in my life, who believed in healing with a smile, and dealt with my constant questioning with patience and interest. It’s a tribe of people I hope everyone finds when they require. Here’s offering my regards and well wishes to doctors; and a hope for empathy towards their job.” ~ Utkarsha Kotian, Faculty at Whistling Woods International

“Well, a doctor is actually a life saver. Multiple instances I remember when doctors have been available throughout the day and night. The real vouch of a life saver and being available always!! If they were no doctors we wouldn’t be there. The control of the current pandemic situation is also with the efforts of Doctors and medical staff. Hats off to them!” ~Kekin Savla, Executive

“Looking at doctors I always feel 2 things: Proud about their unsung battles everyday and Inspired about their dedication towards their profession. One of the most Noble profession indeed! I express my gratitude to them for always being there and helping us no matter what!” ~Pradnya Sawant, Executive

“When my grandfather fell severely ill, tensions in our house ran high. However, under the care of doctors, grandpa was safer and it helped ease our minds too. Now that grandpa is back home, I feel grateful to all the doctors who nursed him back to health. I realise how important doctors are in keeping our families intact.” ~Pavni Khanna, Young Student

“Grateful to my family doctor for always working relentlessly and leaving no stone unturned to restore us back to normal health every time we had an ailment.” ~Nidhi Chauhan, Student

“Today the nation is paying homage to all medical professionals on the Doctors’ day. We admire this noble profession that serves mankind selflessly. Doctors have played a vital role to fight against the present pandemic by working throughout the day and night in service of mankind. Being parents of a doctor, we feel proud and overwhelmed when our son is given respect for his dedication to his profession. It is very heartening to live those moments when people consult our son and get benefited. We are proud of havng a doctor in our family. A big salute to all Doctors!” ~ Anita and Ajay Kacker, Retired.

“Wishing Dr. Shishir Shetty a very Happy Doctors’ day! Your treatment and care has made a huge difference on our family lives!” ~Shirish Bokde, Professor.

“I feel nothing but immense gratitude towards our doctors for putting others before self and family. May God bless them with more strength and power.” ~Abhishek and Shraddha Pawar, Bankers.

“On this occasion of Doctors; day, I express my gratitude to all the doctors for serving and treating us with happiness.” ~Zarna Patil, Executive

“For every ailment I have had, some doctor has been kind enough to pull me out of it!” ~Diksha Dhandhania, Student

“As the world has been dealing with a pandemic for the past 1.5 years, we can never forget the contributions of our medical professionals. On Doctors’ day, I’d like to express my gratitude to all of the doctors, physicians, and health-care professionals for their unwavering dedication and hard work throughout this extraordinary period. I salute and applaud their courage and selflessness in helping the society. They’ve emerged as heroes who risked their own lives to serve us. We owe a debt of gratitude to every doctor and health practitioner!” – Shikha Sinha, Student

“Doctors are like the antibodies that protect us from various diseases, they are like  the dam that protects us from the vicious flood of viruses and infections. On the occasion of National Doctors’ day, we thank our beloved doctors for all the restless support and help they provided us in fighting the Covid -19 Virus.” ~Abhigyan Rakesh, Student


Dear Doctors,
On this Doctors’ Day, we celebrate your dedication and hard work that is saving millions of lives, especially in the time of this global pandemic. As they say, medicines cure diseases, Doctors cure patients! A heartfelt thank-you for being part of our journey in life with your selfless service!

~Jyothi & Unnikrishnan Nair, Consultants


“Doctors are angels of God. The service they render to mankind is remarkable and we remain indebted to them forever. The concept of family doctor in earlier days was so very true as they are part of family and they look into the overall wellbeing of one and all! ?” ~The Thakkar Family

Sunil Thakkar, Entrepreneur
Niyati Thakkar, Architect
Falguni Thakkar, Advocate
Saloni Thakkar, Solicitor

The four daughters— Radha, Anuradha, Viraj, and Ankur— with their parents Rajni and Raja Mohan.

“While all occupations deliver as per their commitment and timelines, doctors are the only one who go over and above their job duties to serve the mankind… Doctors:”The real life savers”. Our beautiful family has witnessed the same in recent times when our loving father got hospitalized and we almost lost him. The very thought of hospitalization was scary and traumatizing. However, the caring and selfless doctors who served us made it friendly and pleasing experience. They revived our father and brought him back to us. Today on doctor’s day, we express our deepest gratitude to the doctors and the entire medical fraternity for their relentless efforts and selfless service. Thank you doctors! Please continue to be our God disguised as humans” ~Radha, Anuradha, Viraj and Ankur.

Celebrating Doctors’ Day! Read More »

Are you ethical at your workplace? #GreatMinds

You and all other people at your workplace must adhere to a certain set of values when it comes to workplace ethics. It holds good for both employees and the employer alike. When you follow good workplace ethics – you care for and stick to a set of values, moral principles, ethical behavioural standards, and all the rules and regulations that have been outlined in the handbook of your company’s handbook.  Examples of ethical behaviours in the workplace include: obeying the company’s rules, effective communication, taking responsibility, accountability, professionalism, trust, and mutual respect for your colleagues at work. Such ethical behaviours ensure maximum productivity and output at work – and consequently help you to accelerate your career growth. Is that not a solid foundation for an excellent professional journey?

Here’s what Robert K. Greenleaf, the founder of the modern Servant leadership movement, has to say:

WHAT DO YOU THINK?

Let me know in the comments section.

In this ongoing series #GreatMinds on my blog, I am shining a spotlight on the important ideas that some very successful people keep talking about in their public life.

Are you ethical at your workplace? #GreatMinds Read More »

EQ is as important as IQ for your happiness #GreatMinds

Emotional Intelligence, what we commonly call “EQ”, is as important as our Intellectual Ability (IQ) – whenever we think of happiness in life. Emotional intelligence is the ability to identify, use, understand, and manage our (and others) emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. A high level of EQ in you helps in recognising your emotional state and the emotional states of others so that you are very effective in communicating and engaging with people. This helps you relate better to other people, form healthier relationships, achieve greater success at work, and lead a more fulfilling life.

Here’s what Amit Ray, an Indian author, and spiritual master, has to say:

WHAT DO YOU THINK?

Let me know in the comments section.

In this ongoing series #GreatMinds on my blog, I am shining a spotlight on the important ideas that some very successful people keep talking about in their public life.

EQ is as important as IQ for your happiness #GreatMinds Read More »

7 essentials to get the best from your business team!

As an entrepreneur or business owner, you must adhere to the best business management and operational practices so that you make judicious use of all available physical, financial, human, and informational resources to create products and/or services which satisfy needs and wants of your targeted customers.

To ensure that the above idea turns into a reality, you need to create a proper conversion house or manufacturing/operating facility (like a factory or some other kind of workstation) where the actual conversion of inputs into marketable outputs will take place. 

You must also make sure that you are creating value from your operations and delivering the created value to all your stakeholders – most importantly to customers, employees, and shareholders.      

The above plan will be of no use unless you succeed in mobilising excellent manpower and galvanize them into an effective team. You should also build world class business processes and systems. Building a compelling vision for your organization, and setting goals and objectives matching to your vision will set forth the strategic intent of your organization. 

To get the best performance from your team in terms of enhanced production, productivity, and profits, I suggest that you implement the following suggestions:

Follow Good Management Practices:

While as a leader/manager you must practice all managerial functions like planning, organising, leading, motivating, communicating, coordinating, and controlling – you must all the time focus upon the crucial relationship between planning and control. 

Planning and control are known as Siamese twins of management (I suggest that you read about this concept from the internet). There is a very close link between planning and controlling. A modern enterprise con­tinuously cycles back and forth be­tween planning and controlling. To start with, the manager makes plans and then uses the control system to monitor progress to­wards the fulfilment of these plans. 

The above practice ensures that you always remain on track and avoid any kind of sub-optimal performance in your operations.

If you are implementing a project, the best practices you develop help you avoiding serious cost escalations and timeline slippages.

Build values in your team:

Apart from identifying and positioning best people in the organizational team – you must ensure that you develop important personal and professional values in your teammates – like honesty, integrity, compassion, cooperation, and collaboration.

Your team members must learn to work in multi-disciplinary and cross-cultural environments and should embrace diversity.

They should be active listeners – and not selective listeners.

Practice assertion and affection together: 

Do exercise your managerial authority.

Assert, emphasize, and push your team hard towards challenging goals and targets – but ensuring that you extend adequate consideration and genuine love for each member of your team.

Talk to your team members frequently, understand their personal and professional problems and try to solve these to the extent you can, genuinely address to their apprehensions, anxieties, and fears. While you may talk about their achievements before everybody; talk to them about their mistakes and suggest to them corrective measures only in a private meeting with them (a coffee often does wonders during such a meeting).

Go for Participative Goal Setting:

As far as possible, involve your team members in the process of setting goals for them. I strongly believe that participative goal setting enhances employee engagement. Once members of the team feel that they were involved in the process of decision-making and setting targets — they work on the project wholeheartedly as if they were working on their own venture. Involving employee in goal-setting process also boosts thier motivation up.

Participative goal-setting not only helps team-members to commit to the task completion but also builds their confidence.

Develop a Learning Orientation:

Encourage your team members to continuously follow the path of learning and growth. Ensure that they are provided with necessary support infrastructure to further this objective. Establishing well equipped libraries and reading rooms, arranging masterclasses and expert talks, and presence of in-house counsellors, and mentors can be of great help in furthering this objective.

We should encourage our team members to read good books and biographies to learn from others’ experience.

They may also be encouraged to ask questions and/or interview those persons whose journey had impressed them.

Discipline and Consistency are very important:

Discipline is consistency of action. It is the discipline that keeps us growing – that is the law of consistency. Together, consistency and discipline are the two keys to success in any area of life. You may achieve some goals without them, but when you are chasing bigger goals, you cannot get far without discipline and consistency. Discipline and consistency go hand in hand.

Every member of the team must be consistent and disciplined so that he/she is able to align their contribution to the eventual goals of the enterprise.

Stick On – Do not Quit:

We all have heard the famous proverb – winners never quit, and quitters never win. Train your people to keep struggling, keep trying relentlessly, to never surrender, and to never give up. Businesses will always have ups and downs — therefore, it is important that we maintain an all-time high morale in all our team members so that they are always ready to face any situation or temporary hurdles.

Remember that miracles happen only to those who never give up.

7 essentials to get the best from your business team! Read More »

It’s not just the marketing manager’s job #GreatMinds

Everyone in the organization must do an effective marketing role irrespective of his department, function, role, or designation. Internal communication between marketing and other departments of an organization is important so that all employees share their genuine concern towards enhancing customer experience, and satisfaction. Customers’ needs, wants, behaviour and satisfaction including their joys, frustrations, feelings in personal settings (even subtle messages) must be captured.

Here’s what Jay Baer, an American motivational business growth expert, has to say:

WHAT DO YOU THINK?

Let me know in the comments section.

In this ongoing series #GreatMinds on my blog, I am shining a spotlight on the important ideas that some very successful people keep talking about in their public life.

It’s not just the marketing manager’s job #GreatMinds Read More »

Being Innovative #GreatMinds

As little children – we all were very creative, but our creative instinct started getting eroded as we grew older. To remain creative, we must try out new things, learn to fail and re-learn from each failure, and always try to take the path that was less travelled. We can learn to be creative in many different forms. Remember that if you want something which you have never had, you must do something that you never did. Creativity is one of the most important traits we possess as human beings – and this trait can lift up our personal and professional lives by several notches.

Here’s what Albert Einstein, a German theoretical physicist, widely acknowledged to be one of the greatest of all time, has to say:

WHAT DO YOU THINK?

Let me know in the comments section.

In this ongoing series #GreatMinds on my blog, I am shining a spotlight on the important ideas that some very successful people keep talking about in their public life.

Being Innovative #GreatMinds Read More »

Being a person of value

“Try not to become a person of success but a person of value.” — Albert Einstein

This is a story that will help you create value for yourself and others, both in your personal and professional life.

Today, I want to share an interesting story! It is about a young entrepreneur named Shubhankar Parthasarthy. Twelve years ago, he had started his professional journey with meagre resources. However, today he successfully manages a business empire of over INR 1000 million. Shubhankar has never been my student but I have known him for several years in the role of a mentor. Whenever he has faced any problem in his business, he approaches me to discuss possible solutions.

I have always found Shubhankar hardworking, dedicated, focussed, and sincere in whatever he does! He is astute in planning, executing, negotiating, mobilizing resources and leading his team effectively. I am impressed by his ability to manage the total value chain as well as his resolve to take care of the interests of all his stakeholders. 

I take pride in mentioning that Shubhankar always remembered and acted upon all my business and entrepreneurial advice. He always remembered my words that business is all about creating, communicating, and delivering value to all stakeholders, particularly to customers, employees, and shareholders. But then, Shubhankar always held the words of his grandfather close to his heart, which I did not know about. I often heard him credit his success in business to the million-dollar advice he got from his grandpa.

Fondly called “nana” by him, Shubhankar’s grandfather was neither highly qualified nor had any worthwhile exposure or experience in business or industry but had seen life! He had been, one could say, “part of life’s rich tapestry.” He was nourished by different perspectives as he weathered the different phases of life.

I was always curious to know about it and one day while I and Shubhankar were enjoying our coffee together at a popular coffee shop. I instigated Shubhankar to tell me in detail the business/life advice he got from his grandpa. And, to my utter delight, Shubhankar agreed.  

Here’s how the conversation unfolded:

KT – Shubhankar, you always speak highly of your grandpa. I am curious to know what he has said to you that has stayed with you till now.

SP– Sir, My nana gave me a piece of great life advice which is also great business advice, if you think about it. He told me that, “If you aim to offer value instead of taking value, people will be naturally drawn to you. You will attract more people if you provide them with an immense amount of value.”

KT – That is 100% true, Shubhankar! We should create value in our offerings (products and/or services) and deliver a compelling value proposition to our customers. We should also strive to create more value and deliver the same to various stakeholders like our employees, shareholders, suppliers, society, and the Government. That is an important philosophy in all businesses.

SP– You are right, Sir but then my nana’s perspective is somewhat different.  

KT – OK Shubhankar…. Please elaborate on that…

SP – In my nana’s words, “your long-term goal should be to create relationships and provide a sense of fulfilment. More success is attributed to those who contribute value to others than those merely seeking glory.”

KT – Interesting! I agree! How do you interpret his words?

SP – I think, if you want to be a great leader and influencer, you must start adding value to others through insights, ideas, and inspiration. Everyone wants to be treated well by clients, peers, friends, and family members. This powerful mindset will change how you work and pursue success in all areas of your life. It can not only change your career, but it can also change your relationships with many people who surround you. 

KT – Shubhankar, I think you have made a good point. Rather than engaging in self-glorifying behaviour or displaying an attitude of self-aggrandizement, we should think about others. We should position ourselves as givers rather than as takers and try to be a person of value. Something amazing happens when givers succeed: it spreads and attracts more people. 

(I was now enjoying the conversation with Shubhankar and the life philosophy of his grandpa was already taking roots within me. Without waiting for Shubhankar to interject, I continued.)

KT – Shubhankar, if you are not sure where to begin, seek to add value to yourself! Improve your skills! Help yourself first, then figure out how you can create value for others!!

SP (smiling) – Yes Sir, that is perfect! That is one way to go about it. But I also believe that when you are too focused on yourself, people become disinterested in you. They start avoiding you and ignoring you. They feel frustrated when they are with you.

KT – Exactly! Balance is the key. Conversely, when others around you know that you created value for them – they trust you, your brand, your service or your product. They want to engage with and support you in your work, in the same way, that you have supported them in theirs!

I could see that Shubhankar’s words (or should I credit his grandpa for this?) had certainly had a profound impact on me. I have been an advocate of value creation, but this conversation with him had created a new revelation for me! I started expanding the scope of the concept of “value creation and delivery” in my mind. Now, I found myself accepting his contention that it actually was more than just a bit of business advice, it truly was a life lesson!

I decided to learn more. I, therefore, started surfing the internet for more information. I began reading several posts and quotes on this lovely concept of earning and becoming happy by helping and providing value to others. I have included a few of my learnings from the internet here in this article for the benefit of my readers.

“Wherever and whenever required – speak up. Add your voice. Someone can benefit from your opinion. Share what you know. The world needs you to make an impact in your way. There is value in helping others improve or do better.”

Here’s another one I loved,

When you provide value to others, your success grows organically. People seek more from you, talk about you to others, and share your amazing resources with their connections. By striving for value, you will be successful no matter where your journey takes you.”

This is the essence of the advice I would want to give businessmen:

“If you always think about making more money you get distracted. You think of optimizing profits, rather than adding new value. The only way to create new wealth (for everyone) is to create more value.”

All said and done, I have realised that offering value is an excellent method to be successful and improve your personal or professional relationships. Providing value means becoming a creator instead of a consumer. Creating value is one of the secrets to a happy life (also to a successful business). The only way you can become happier is to create more value for others. There is immense satisfaction in making a difference in someone else’s life!!

I shall like to end the article with a quote by Hal Elrod, an American author and success coach:

Being a person of value Read More »